Who we are
We’re The Parent Journey Ltd. (“we”, “us”, or “our”) and we’re responsible for the personal data you share with us when you use our website or our services. If you have any questions about this notice, just drop us an email at contact@theparentjourney.co.uk. We’re happy to help.
What this policy covers
his Privacy Policy applies when you:
– visit our website,
-sign up for our newsletter,
-purchase our digital courses,
-contact us directly.
It tells you:
-what kind of personal data we collect,
-how we use it,
-who we share it with (only trusted partners),
-your rights,
-how we keep your data safe.
The kind of data we collect
Identity & Contact info – Name, email, address, phone numer
Payment info – Card/payment details (securely processed by third parties)
Usage data – How you browse and interact with our site or courses
Marketing preferences – Whether you want to hear from us and how
Tech data – IP address, device type, browser, operating system, etc.
Course activity – Your progress, feedback and completed content
We also use aggregated data (e.g. overall site stats) which doesn’t identify you.
How we collect your data
We get data in a few ways:
-When you fill in a form (e.g. sign up, place an order, contact us)
-Automatically via cookies and analytics tools (like Google Analytics)
-Through secure payment providers (e.g. Stripe, PayPal, Klarna)
-From our course platforms (like LearnDash)
Why we collect it (and the legal stuff behind it).
We only use your data when we have a valid reason. These are usually:
-You’ve given us consent (e.g. to send marketing emails)
-We need it to fulfil a contract (e.g. to give you access to a course)
-t’s in our legitimate interest (e.g. improving our services)
-We have a legal obligation (e.g. keeping tax records)
How we use your data
Here’s what we do with your information:
-Process your orders and payments
-Give you access to courses and content
-Send important account or service updates
-Respond to your messages
-Improve our website and user experience
-Send you useful tips, offers or course recommendations
-Segment users based on behaviour to make emails more relevant
We will never sell your data or bombard you with irrelevant stuff.
Children and our website
Our website and services are aimed at adults. We don’t knowingly collect personal data from anyone under 18. If you’re a parent and think your child has provided data to us, get in touch and we’ll sort it.
Your rights
-See what data we hold about you
-Correct inaccurate data
-Ask us to delete your data
-Withdraw consent for marketing
-Object to processing in some cases
Just email us at contact@theparentjourney.co.uk and we’ll help.
Changes to this policy
We may update this privacy notice from time to time. If we make big changes, we’ll let you know.
Thanks for trusting us with your information – we promise to treat it with care.