Terms and Conditions

Let’s start with a few basics
Please have a read through these terms before purchasing any of our digital content.
They’re here to set out your rights, our responsibilities, and what you can expect from us.

1. A quick summary of your key rights. Under UK law, you have some solid protections when buying digital content:

• Consumer Contracts Regulations (2013) – You can usually change your mind within 14 days and get a refund. But: if you access/download the content straight away and agree to this, your right to cancel ends.
• Consumer Rights Act (2015) – Your digital content must be as described, work properly and be of good quality. If it isn’t:
  • you can ask for a repair or replacement;
  • if we can’t fix it in a reasonable time, you might be entitled to a refund;
  • if it damages your device due to our failure to take proper care, you may get compensation.

For full guidance, visit www.citizensadvice.org.uk. This summary doesn’t replace the full contract below – have a proper read to understand everything fully.

2. About data and downloads. Some of our content may need to be downloaded or streamed. Please check file sizes to avoid unexpected data charges (especially on mobile!).
3. Who we are and how this works. We are KND sp. z o.o., ul. Kujawska 12c, 05-220 Zielonka, Poland, contact@theparentjourney.co.uk. You are the customer purchasing our digital content for personal (not business) use. This contract is in English and forms the legal agreement between us.
4. By placing an order, you also agree to our Website Terms and Conditions, any additional terms we tell you about (we’ll give you a month’s notice of changes).
5. Key info we must give you. We’ll always give you the legally required details before a purchase. If something changes, we’ll only update it with your agreement.
6.  Your privacy. We handle your data with care. Full details are in our Privacy Policy.
7. How ordering works

• You place your order by selecting a course, going through checkout and clicking “Place order”.
• Make sure your device is compatible.
• We’ll send an email confirming receipt of your order – but that’s not acceptance just yet.
• We may decline your order for various reasons (e.g. payment issues or content unavailability).
• You’ll get another email when we accept your order – that’s when the contract starts.

8. Cancelling your order. You have 14 days to cancel unless you start accessing the content straight away – and we tell you this clearly (which we do!). To cancel, email us at contact@theparentjourney.co.uk with this info:

I wish to cancel my purchase of [course name], bought on [date].
Name: [your name]
Address: [your address]

If you haven’t accessed the content yet, we’ll refund you in full within 14 days.

The exception are products that offer a free, unconditional 30-day money-back guarantee. You will be specifically notified of these cases, and we are absolutely committed to refunding your money – simply notify us via email.

9. What you can and can’t do with our content. When you buy a course, you get a licence to use it – you don’t own it. You can: use it for personal use, access it worldwide (as long as you follow local laws). You can’t: share, copy, sell or distribute it, adapt or reverse-engineer it, use it in other software or products, remove copyright or branding. You may receive updates or new versions as part of your licence.
10.  Accessing your content. After your order is confirmed, we’ll send you details on how to log in. Some content may be delivered in parts (we’ll say so on the course page). If access is delayed due to things beyond our control, we’ll let you know and give you a new access date.
11. Payment details. We accept Visa, Mastercard, PayPal. No cash, sorry! Your card is charged at checkout. We use secure, encrypted systems. If something goes wrong outside our control, we’re not liable. Prices are in GBP £.
12. If something goes wrong

If the content isn’t working as it should, get in touch at contact@theparentjourney.co.uk. You might be entitled to:

• a repair,
• a replacement,
• a partial refund,
• or (in rare cases) full cancellation.

Make sure to:

• use recommended devices/software,
• install updates promptly.

13. Ending the contract. Ending the contract doesn’t affect money you still owe us, if any.
14. Our legal responsibility. We’re not responsible for:

• anything we couldn’t reasonably foresee,
• issues not caused by us,
• business-related losses,
• losses to non-consumers.

Nothing in this contract limits your rights under UK law.

15. Sorting out disputes. If you’re unhappy with anything:

• Email us at contact@theparentjourney.co.uk.
• If we can’t resolve it, we’ll tell you about alternative dispute resolution options.
• You can still take things to court in the UK country where you live.

16. Third parties.Only you and we have rights under this contract – no one else can enforce it.

Thanks for reading! We hope you enjoy your course and find it genuinely helpful.
Got a question? Just reach out. We’re here for you.Jak mi rozrysujesz ręcznie te elementy, te nawet które ona ma opisane, to myślę, że bez problemu coś takiego szybko przygotuję.